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GDPR Compliance

Last updated: June 3, 2026

Our Commitment

glen-lemur is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This document explains how we comply with GDPR requirements.

Legal Basis for Processing

We process personal data based on the following lawful grounds:

  • Consent: When you voluntarily provide information through forms or communications
  • Contractual necessity: To fulfill service agreements and deliver requested solutions
  • Legitimate interests: To improve our services and maintain business operations
  • Legal obligations: To comply with applicable laws and regulations

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You can request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

Right to Erasure

You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.

Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used format and have it transmitted to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

Data Protection Officer

For questions about our data processing practices or to exercise your GDPR rights, contact our data protection team at:

[email protected]

Data Transfers

We primarily process data within Australia. If data is transferred outside Australia, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by GDPR.

Exercising Your Rights

To exercise any of your GDPR rights, please submit a request to [email protected]. We will respond within one month of receiving your request.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.

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